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Service 01 / 06 Maintenance & compliance
Planned and reactive electrical maintenance for buildings that have to stay safe, stay open and stay compliant. Fixed wire testing and EICRs, emergency lighting, fire alarm servicing, PAT testing and the paperwork to prove all of it — from a NICEIC Approved Contractor that has been doing this since 1987.
Working to
01 Scope
One contractor for the whole electrical picture — the testing, the servicing, the repairs and the certificates. If it is wired, we look after it, and we write down what we found.
01
Periodic inspection and testing of the fixed installation — boards, circuits, protective devices, earthing and bonding — reported as an EICR with every observation coded so you know what has to be done and what can wait.
BS 7671 · Signed off by a Qualified Supervisor
02
Monthly function tests and the annual full-duration test, with failed fittings and flat batteries replaced as we go. We log every luminaire so you can see at a glance which ones keep failing and why.
BS 5266
03
Scheduled servicing of detection and alarm systems, call point testing on rotation, and repairs when a device or panel gives up. We are BAFE SP203-1 registered and hold all four modules — design, installation, commissioning and handover, and maintenance.
BS 5839 · BAFE SP203-1, all four modules
04
Portable appliance testing across your sites, itemised by asset so you can track what was tested, what passed and what was taken out of service. Useful for insurers, essential in schools and care settings.
In-service inspection & testing
05
Distribution board and switchgear maintenance: torque checks, cleaning down, and thermographic surveys with a thermal imaging camera to find the hot joint before it becomes a burnt-out board and a shut building.
Thermal imaging (thermographic) surveys
06
Lights out, a board tripping, a circuit that keeps nuisance-tripping and nobody knows why. We find it, fix it, and tell you what caused it — not just what we replaced.
Reactive cover for contract clients
07
A programme built around your buildings and your year: what gets visited, when, and what gets tested on each visit. Agreed up front so the cost is predictable and the compliance dates never sneak up on you.
PPM programmes · Annual review
08
Holding an unsatisfactory report from another contractor? Send it over. We price and put right the C1 and C2 items, retest what we have touched, and issue the paperwork that closes the report out.
C1 & C2 remedial works
02 Who it's for
Most of our maintenance work is for organisations with a duty to somebody else — tenants, pupils, residents, staff. That shapes how we turn up as much as what we test.
01
Portfolio-wide EICR programmes, void turnarounds and communal area testing, scheduled so access is arranged once and not chased three times.
02
Schools, colleges and training sites, worked around timetables and term dates.
03
Occupied, often vulnerable settings. Quiet working, DBS-checked engineers, and testing planned so residents are disturbed as little as possible.
04
Offices, warehouses, workshops and production areas — where an unplanned outage costs more than the repair ever would.
05
Farms and rural premises: hostile environments, three-phase supplies, and installations that punish anything installed carelessly.
06
Every property on one schedule, EICR renewal reminders before they expire, and certificates filed per address rather than per invoice.
As standard
Our engineers are DBS checked, which matters when the work is in someone's home, a school or a care setting.
As standard
Risk assessments and method statements are produced as standard on commercial work, and issued to you before the first visit.
On request
Where a building cannot be disrupted, we plan the visit outside normal hours — evenings, weekends, half-term — and agree it in the programme rather than improvising on the day.
In-house
Our own directly employed engineers do the electrical work. Non-electrical trades such as scaffold or roofing may be brought in where a job needs them.
03 How it works
Five steps, and the first one is free. Nothing starts until you have seen what we found and agreed the programme, so you know exactly what you are buying before you commit to it.
01
We walk the site with you and write down what is actually there: boards and their condition, emergency lighting, the fire alarm panel and what it covers, appliances, anything already flagged as a problem. That gives us what we need to put a realistic programme and price in front of you.
02
From the register we set out what needs testing, how often, and when it lands in your year. You see the visit dates and the cost before you sign anything. If a building cannot be disturbed during the day, that is planned in here — not sorted out on the morning.
03
We turn up when the programme says, do the work, and leave the paperwork behind: EICRs, emergency lighting and fire alarm test records, PAT schedules, minor works certificates. All of it signed off by a Qualified Supervisor and filed per property, not per invoice.
04
Things still break between planned visits. Contract clients get reactive cover on the same agreement, so there is nothing to re-quote and nobody arguing about rates while the lights are out. See the two panels below — what we commit to on a contract, and what we can offer everybody else, are different things and we keep them clearly apart.
05
Once a year we sit down with what actually happened: which assets keep failing, where the reactive spend went, what should be replaced rather than repaired again. The programme is adjusted for the year ahead, and the price with it.
If you are on a maintenance contract
That is the commitment we make to contract clients, and it is written into the agreement when we scope your programme. Call the office, tell us it is an emergency, and an engineer is on the way that day.
If you are not on a contract
We would rather be honest than promise a response time we cannot always keep. Call 029 2068 9339 and we will do our best to get someone to you — but without a contract we cannot guarantee it, and attending a fault is chargeable. We will tell you the rate before we come out.
04 Client portal
Your certificates, O&M manuals and reports live in your own portal, with the next test dates already on the calendar — so when someone asks for compliance evidence, it's a login away, not a phone call to us.
01
See where your maintenance and compliance stand across every property — what's been done, what's outstanding, without waiting on us for an answer.
02
Certificates, O&M documentation and reports are all there to download, whenever an insurer, auditor or new facilities manager asks for them.
03
The portal reports the next due dates for testing and compliance works, so nothing quietly lapses between visits.
04
It acts as the digital logbook for your fire alarm — the weekly test recorded in the portal, in place of the paper logbook nobody can ever find.
The portal comes with our maintenance contracts. It is live with contract clients now and we are rolling it out more widely — ask us about it when we scope your programme. Book a free compliance survey
05 Plain English
There is a lot of jargon in this corner of the trade, and some of it gets used to sell people things they do not need. Here is what the words actually mean.
An EICR is an Electrical Installation Condition Report. An engineer inspects and tests the fixed wiring of an existing installation and writes up its condition. The whole report is then judged satisfactory or unsatisfactory.
It is a report, not a certificate. That distinction matters, because people ring us asking for an "EICR certificate" and mean different things by it. A certificate is issued for work that has just been done — an Electrical Installation Certificate for a new installation or alteration, a Minor Works Certificate for something smaller. A report is a snapshot of something that already exists.
An EICR is
An inspection and test of what is already installed, written up with a coded observation against anything wrong, and an overall satisfactory or unsatisfactory outcome.
An EICR is not
A certificate for new work, a guarantee that nothing will ever fail, or a pass that lasts forever. It reports the condition on the day it was done.
Every fault we find is coded, and the codes are what decide whether the report comes back unsatisfactory.
A C1, a C2 or an FI makes the report unsatisfactory. Put them right and the installation can be re-tested and the report closed out — which is exactly the remedial work we do on other contractors' reports as well as our own.
Since 1 December 2022, when the Renting Homes (Wales) Act 2016 came into force, landlords letting a dwelling in Wales must hold a valid EICR for each property and give the contract-holder a copy. It applies to private and social landlords alike, and the report has to be in date — a lapsed one is no better than none.
England has had its own rules since the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020: an EICR for each rented dwelling, renewed at least every five years, a copy to the tenant, and a copy to the local authority if they ask for one. We cover the South West of England as well as Wales, so if your portfolio straddles the bridge you are not juggling two contractors.
Intervals are set by BS 7671 guidance and by the risk assessment for the particular building, so treat these as the common starting points rather than a rule for every site. We confirm the right interval for each of your properties at the survey.
Every certificate and test record is filed against the property it belongs to, not lost in a job folder, so it is audit-ready when an insurer, a local authority or a new facilities manager asks. For contract clients that filing now lives in the CJS client portal, alongside the next due dates.
06 Why CJS
Maintenance is a long relationship. It is worth knowing who you are signing up with, and what stands behind the certificates.
Accreditation
Our work is assessed against BS 7671, the UK wiring regulations, by the leading certification body for the electrical contracting industry.
Sign-off
Inspection and testing is signed off by a Qualified Supervisor. Your reports carry a named, accountable signature.
Insurance
Cover of £10m public liability and £10m employer's liability. Certificates are available on request.
Track record
Over 38 years maintaining electrical installations across Wales — including decades-long relationships with education and housing clients.
Labour
Our own directly employed engineers do the electrical work. The same faces come back to your site, and they already know it.
Account
One person who knows your programme, your buildings and your access arrangements. No call centre, no ticket number.
07 Questions
An EICR is an Electrical Installation Condition Report. It is a report on the condition of an existing electrical installation, not a certificate for new work. We inspect and test the fixed wiring, code every fault we find as C1, C2, C3 or FI, and the report comes back as satisfactory or unsatisfactory. Certificates are a different document: an Electrical Installation Certificate covers a new installation or an alteration, and a Minor Works Certificate covers something smaller. If someone has asked you for an "EICR certificate", an EICR is almost always what they actually mean.
It depends on the installation and its risk assessment rather than on one blanket rule, and we confirm the right interval at the survey. As a common starting point: rented homes are typically tested every five years or at change of occupancy, owner-occupied homes commonly every ten years, commercial premises typically every five years, and industrial premises often every three years. Emergency lighting needs a monthly function test and an annual full-duration test to BS 5266, and fire alarms need a weekly user test plus servicing at the interval BS 5839 sets for the system.
Yes. Since 1 December 2022, when the Renting Homes (Wales) Act 2016 came into force, landlords letting a dwelling in Wales must hold a valid EICR for the property and give the contract-holder a copy. It applies to private and social landlords alike. England has its own rules under the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, which require an EICR renewed at least every five years, a copy to the tenant, and a copy to the local authority on request. We cover Wales and the South West of England, and for portfolios we schedule the properties together and remind you before the reports expire.
Yes, and we do it regularly. Send us the report, whoever issued it. We price the C1, C2 and FI items line by line, make safe anything that is dangerous straight away, carry out the remedial works, retest what we have worked on and issue the certification that closes the report out. You do not have to go back to the contractor who wrote it.
That depends on whether you are on a maintenance contract with us, and we keep the two answers separate on purpose. If you are a maintenance-contract client, we commit to same-day attendance with a four-hour target for emergencies, written into your agreement. If you are not on a contract, ad-hoc and out-of-hours callouts are at our discretion — call 029 2068 9339 and we will do our best, but we will not promise a response time we cannot always keep. Attending a fault is chargeable, and we will tell you the rate before we come out.
Yes. Where a building cannot be disrupted — a school in term time, a care home, a shop floor — we plan the visit outside normal hours and build it into the programme, so it is agreed and priced up front rather than improvised on the day. It is one of the questions we ask at the free site survey.
Yes to both. Our engineers are DBS checked, which matters in occupied and vulnerable settings such as care homes, supported living and schools. Risk assessments and method statements are produced as standard on commercial work and issued to you before the first visit.
Every certificate and test record is filed against the property it belongs to, so it is audit-ready rather than buried in a job folder. Maintenance-contract clients also get the CJS client portal: you can track your own maintenance and compliance status, download certificates, O&M documentation and reports, and see the next due dates for testing and compliance works. It also acts as a digital logbook for fire alarms, replacing the paper weekly-test logbook. The portal is live with contract clients now and we are rolling it out more widely — ask us about it when we scope your programme.
08 Free survey
Tell us about the buildings and what is already in place — we reply within one working day. The survey costs you nothing and comes with no obligation.
We have your details and will reply within one working day to arrange the survey. If it is urgent, call the office on 029 2068 9339.